Effective Date: 1/08/2023

At CassyFads.co.uk, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website. By using our website, you consent to the practices described in this policy.

1. Information We Collect:

• Personal Information: When you create an account or make a purchase, we may collect your name, email address, shipping address, and payment details for order processing and customer support.
• Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience and collect information about your interactions with our website.

2. How We Use Your Information:

• Order Fulfilments: We use your personal information to process orders, arrange shipping, and provide customer support.
• Communication: We may use your email address to send order confirmations, updates, and promotional offers (with your consent).
• Website Improvement: We analyse user behaviour to enhance our website’s functionality, content, and user experience.

3. Data Security:

• We implement security measures to protect your personal information from unauthorised access, disclosure, or alteration.
• While we strive to protect your data, please understand that no transmission over the internet or electronic storage method is entirely secure.

4. Disclosure of Information:

• We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
• We may share your data with trusted service providers who assist in website operations, order fulfilment, and customer support.

5. Third-Party Links:

• Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

6. Data Retention:

• We will retain your personal information as long as necessary for the purposes stated in this policy, or as required by law.

7. Your Choices:

• You may update or delete your account information by logging into your account or contacting us at customerservice@cassyfads.co.uk.
• You can opt-out of promotional emails by clicking the “unsubscribe” link in the email or by contacting us.

8. Children’s Privacy:

• Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to this Policy:

• We reserve the right to modify this Privacy Policy. Any changes will be posted on this page, and the effective date will be updated.

For any privacy-related questions or concerns, please contact our Data Protection Officer at customerservice@cassyfads.co.uk.

Thank you for trusting CassyFads.co.uk with your information. We value your privacy and are committed to maintaining your trust and satisfaction.